Frequently Asked Questions

See if we can answer your questions

Will you train my staff at the church's location?

We will train church media staff within a 50 mile radius of the Charlotte, NC metrolina area without any additional charge. We will do phone training or remote into your Windows 10 computer if outside of this area.

Can we call you if we need help with the content management system?

Every ministry gets 1 free phone call in addition to the 1 hour of initial onsite/remote login/phone training within a month of the site going live. Beyond that, normal consultation fees are applied. Support is included in your monthly fees for sites that are broken due to system failure, or if you are hacked.

How much does consultation cost?

After you use your one hour training and 1 free follow-up call, you are welcome to access your personal webmaster for $85 an hour. Support is included in your monthly fees for sites that are broken due to system failure, if you are hacked.

Do I need any extra software to update my website using your system?
No, you will login and make updates via your web browser. If you wish to edit images, you will need some kind of image editing software before adding them to the website.
Do you use templates?
No, all our designs are custom and unique based on our getting to know your ministry. We do start with a web system that has pre-installed fonts and some starter layouts, but all design is unique beyond this.
Can you do non-ministry websites?
Yes, you may learn about our non-church service at
How do you emphasize evangelism?
We believe that in addition to managing members online, Church Websites Pro has the task of presenting the actual gospel with clarification by optionally providing free setup of EE’s provent tract.
Do you offer free email hosting?

ChurchWebsitesPro recommends Office 365 for the best email platform through FitNetWorks. or RackSpace.

Are we restricted to the amount of pages in our package?
You are welcome to add additional pages yourself beyond your purchased plan after the website goes live.
I very much appreciate the expertise that Church Websites Pro provides me.  As the president of a Christian ministry, I shared the vision, purpose, and goals of our ministry and they designed a web page for us that reflects what our ministry is all about.  On our website, they provided a link to our distribution center, for ease in viewing our available resources, and a donation button, for those who wish to give to the ministry online.  Church Websites Pro provided personal customer service by training my secretary to be able to update our website at any time, thus making the site user friendly for us.  If you want a practical, well designed website, I recommend Church Websites Pro.
Dick Spatola

Former Director of Missions, Westminster Presbyterian Church, Rock Hill SC